Q: How long does your Christmas Give-Away go on for and how does it work?
A: For every $50 spent this Christmas each customer will be in the draw to win 2 x medium and 2 x small Turkish bowls. We will draw the winner on 20th December and notify them the same day. Their prize will be couriered out either on the 20th or 23rd December. It is not guaranteed to get there before Christmas, but we will endeavour to make it happen.
Q: How long does it take for goods to arrive?
A: Normally between 2-5 days after confirmation of delivery.
Q: Is freight added to the final price?
A: No additional freight charges are added at check out.
Q: Is it normal to receive only part of an order?
A: Yes - some of your items may be shipped directly from the manufacturer and others can be shipped from our warehouse for repackaging, therefore your purchases may arrive in more than one package and at different times. If all of your shipments have been delivered and you are still missing items, please contact us at admin@bluejasmine.co.nz as soon as possible.
Q: Can I return an item I purchased on Blue Jasmine?
A: Items can be returned within 30 days from the date the item is shipped, provided it is in new condition. Items can be returned after the 30 day period in compliance with the consumer legislation if the item is faulty or damaged. Items can be returned to 85B Pencarrow Road, RD 3, Hamilton 3283.
Q: How do I know if the Zaklady Polish Pottery is authentic?
A: Each piece of pottery from Zaklady Ceramiczne "Boleslawiec" will have one of the below logos stamped underneath. For the more artistic designs the artist will also have added their signature.
Q: Do you have a physical shop?
A: No, all goods are sold online and the savings are passed through to customers.
Q: Will you stock other items in the future?
A: Yes, we have a buying trip planned for April to Istanbul. We will be returning with copper coffee pots, copper and brass trays, moroccan tea glasses, camel bone jewelry boxes and many other treasures.
Q: If I want something in particular are you able to supply it to me?
A: Yes, if customers require something in particular Blue Jasmine will do their best to source the item for you.
A: For every $50 spent this Christmas each customer will be in the draw to win 2 x medium and 2 x small Turkish bowls. We will draw the winner on 20th December and notify them the same day. Their prize will be couriered out either on the 20th or 23rd December. It is not guaranteed to get there before Christmas, but we will endeavour to make it happen.
Q: How long does it take for goods to arrive?
A: Normally between 2-5 days after confirmation of delivery.
Q: Is freight added to the final price?
A: No additional freight charges are added at check out.
Q: Is it normal to receive only part of an order?
A: Yes - some of your items may be shipped directly from the manufacturer and others can be shipped from our warehouse for repackaging, therefore your purchases may arrive in more than one package and at different times. If all of your shipments have been delivered and you are still missing items, please contact us at admin@bluejasmine.co.nz as soon as possible.
Q: Can I return an item I purchased on Blue Jasmine?
A: Items can be returned within 30 days from the date the item is shipped, provided it is in new condition. Items can be returned after the 30 day period in compliance with the consumer legislation if the item is faulty or damaged. Items can be returned to 85B Pencarrow Road, RD 3, Hamilton 3283.
Q: How do I know if the Zaklady Polish Pottery is authentic?
A: Each piece of pottery from Zaklady Ceramiczne "Boleslawiec" will have one of the below logos stamped underneath. For the more artistic designs the artist will also have added their signature.
Q: Do you have a physical shop?
A: No, all goods are sold online and the savings are passed through to customers.
Q: Will you stock other items in the future?
A: Yes, we have a buying trip planned for April to Istanbul. We will be returning with copper coffee pots, copper and brass trays, moroccan tea glasses, camel bone jewelry boxes and many other treasures.
Q: If I want something in particular are you able to supply it to me?
A: Yes, if customers require something in particular Blue Jasmine will do their best to source the item for you.
Q: How long does it take for goods to arrive?
A: Normally between 2-5 days after confirmation of delivery.
Q: Is freight added to the final price?
A: No additional freight charges are added at check out.
Q: Is it normal to receive only part of an order?
A: Yes - some of your items may be shipped directly from the manufacturer and others can be shipped from our warehouse for repackaging, therefore your purchases may arrive in more than one package and at different times. If all of your shipments have been delivered and you are still missing items, please contact us at admin@bluejasmine.co.nz as soon as possible.
Q: Can I return an item I purchased on Blue Jasmine?
A: Items can be returned within 30 days from the date the item is shipped, provided it is in new condition. Items can be returned after the 30 day period in compliance with the consumer legislation if the item is faulty or damaged. Items can be returned to 85B Pencarrow Road, RD 3, Hamilton 3283.
Q: How do I know if the Zaklady Polish Pottery is authentic?
A: Each piece of pottery from Zaklady Ceramiczne "Boleslawiec" will have one of the below logos stamped underneath. For the more artistic designs the artist will also have added their signature.
Q: Do you have a physical shop?
A: No, all goods are sold online and the savings are passed through to customers.
Q: Will you stock other items in the future?
A: Yes, we have a buying trip planned for April to Istanbul. We will be returning with copper coffee pots, copper and brass trays, moroccan tea glasses, camel bone jewelry boxes and many other treasures.
Q: If I want something in particular are you able to supply it to me?
A: Yes, if customers require something in particular Blue Jasmine will do their best to source the item for you.
A: Normally between 2-5 days after confirmation of delivery.
Q: Is freight added to the final price?
A: No additional freight charges are added at check out.
Q: Is it normal to receive only part of an order?
A: Yes - some of your items may be shipped directly from the manufacturer and others can be shipped from our warehouse for repackaging, therefore your purchases may arrive in more than one package and at different times. If all of your shipments have been delivered and you are still missing items, please contact us at admin@bluejasmine.co.nz as soon as possible.
Q: Can I return an item I purchased on Blue Jasmine?
A: Items can be returned within 30 days from the date the item is shipped, provided it is in new condition. Items can be returned after the 30 day period in compliance with the consumer legislation if the item is faulty or damaged. Items can be returned to 85B Pencarrow Road, RD 3, Hamilton 3283.
Q: How do I know if the Zaklady Polish Pottery is authentic?
A: Each piece of pottery from Zaklady Ceramiczne "Boleslawiec" will have one of the below logos stamped underneath. For the more artistic designs the artist will also have added their signature.
Q: Do you have a physical shop?
A: No, all goods are sold online and the savings are passed through to customers.
Q: Will you stock other items in the future?
A: Yes, we have a buying trip planned for April to Istanbul. We will be returning with copper coffee pots, copper and brass trays, moroccan tea glasses, camel bone jewelry boxes and many other treasures.
Q: If I want something in particular are you able to supply it to me?
A: Yes, if customers require something in particular Blue Jasmine will do their best to source the item for you.
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